Teller Operations Supervisor

Lone Star National Bank; Rio Grande City (TX); On-site; USD 28,000 - 38,000; Full time

Job summary

Lone Star National Bank in Rio Grande City, TX is seeking a Teller Supervisor to lead daily teller operations, ensure transaction accuracy, and uphold service standards.

You will train and coach tellers, manage cash controls and audits, and handle escalations while maintaining regulatory compliance.

The role requires a high school diploma, 3–5 years teller experience (or 3 years at Lone Star National Bank), bilingual English/Spanish, and MS Office proficiency.

Qualifications

• Lead teller operations and ensure transaction accuracy and cash controls.
• Supervise hiring, training, scheduling, coaching, and evaluation of tellers.
• Ensure compliance with audits, Reg CC, BSA/OFAC, and bank policies.
• Provide exceptional customer service and resolve issues with professionalism.

Responsibilities

• Lead teller operations and ensure transaction accuracy and cash controls.
• Supervise hiring, training, scheduling, coaching, and evaluation of tellers.
• Ensure compliance with audits, Reg CC, BSA/OFAC, and bank policies.
• Provide exceptional customer service and resolve issues with professionalism.

Skills

Teller operations

Customer service

Coaching staff

Bilingual English/Spanish

MS Office

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Lone Star National Bank in Rio Grande City, TX is seeking a Teller Supervisor to lead daily teller operations, ensure transaction accuracy, and uphold service standards.

You will train and coach tellers, manage cash controls and audits, and handle escalations while maintaining regulatory compliance.

The role requires a high school diploma, 3–5 years teller experience (or 3 years at Lone Star National Bank), bilingual English/Spanish, and MS Office proficiency.