Teller - Member Support

Total Community Credit Union; Taylor (MI); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) and 401(k) match

STD, LTD, & AD&D

Life insurance

Employee assistance program

Paid time off

Growth opportunities

Job summary

Total Community Credit Union in Taylor, MI seeks a friendly Teller to greet members, process deposits and withdrawals, and promote credit union products. You’ll balance cash drawers, handle routine transactions, and provide accurate service in a fast-paced environment.

The position is full-time with a variable schedule, including Saturdays. Benefits include insurance options, 401(k) and more, with opportunities for growth within the branch network.

Qualifications

• Proven customer service skills and a friendly, member-focused attitude.
• Ability to learn quickly and work well in a team environment.
• Comfort with computers and basic financial transactions.

Responsibilities

• Process deposits, withdrawals, loan payments, and check cashing.
• Balance cash drawer with accuracy.
• Provide friendly, efficient service to every member.
• Educate members on credit union products and promotions.
• Support branch operations with a professional attitude.
• Follow credit union procedures and financial regulations.

Skills

Customer service

Communication

Team player

Cash handling

Computer literacy

CU Answers knowledge

Education

High school diploma or equivalent

Associate degree in business/finance

Tools

CU Answers

Credit union software

Job description

Description

About Total Community Credit Union

For over 60 years, Total Community Credit Union has served the Downriver community with personalized financial solutions, competitive loan rates, and a member-first approach. We’re a close-knit team that values collaboration, growth, and community impact. If you’re looking for a workplace where you’re supported, appreciated, and encouraged to grow, you’ll feel right at home here.

What You’ll Do

As a Teller on our Member Support team, you’ll be the welcoming face of TCCU. Your responsibilities include:

• Processing deposits, withdrawals, loan payments, and check cashing
• Maintaining accuracy while balancing your cash drawer
• Providing friendly, efficient service to every member
• Educating members on credit union products and promotions
• Supporting branch operations with professionalism and a positive attitude
• Following credit union procedures and financial regulations

Your Job Classification & Schedule: Full-time, variable schedule, Monday–Saturday (Saturday rotation)

Pay Range: $16.26–$18.80 per hour, based on experience

Why You’ll Love Working Here

• Supportive, family like work culture
• Medical, dental, and vision insurance options
• 401(k)
• 401(k) match
• STD, LTD, & AD&D
• Life insurance
• EAP
• Paid time off
• Opportunities for growth and advancement

Equal Opportunity Employer: TCCU is proud to provide equal employment opportunities to all qualified applicants.

Requirements

• Strong customer service and communication skills
• Friendly, positive, member-focused attitude
• Ability to learn quickly and work in a team environment
• Comfort with computers and basic financial transactions
• Previous cash-handling or customer service experience preferred
• CU Answers or credit union software experience is a plus

Education

• High school diploma or equivalent required
• Associate degree in business, finance, or related field preferred