Retail Banking Teller & Customer Success Advocate

1st Source Corporation; Valparaiso (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

1st Source Corporation in Valparaiso, IN is seeking a friendly Retail Banking Representative to provide individualized client service, process daily transactions, address inquiries, and resolve issues in line with bank policies.

You will identify client needs, promote products and services, balance cash drawers, and participate in team meetings and community initiatives while maintaining accuracy, confidentiality, and excellent service.

Qualifications

• High School Diploma or GED required.
• One or more years of customer or retail service experience preferred.
• Cash handling experience preferred.
• Ability to respond to inquiries and resolve problems.
• Customer service and sales oriented with attention to detail.

Responsibilities

• Processes financial transactions for clients accurately and efficiently.
• Identifies client needs and promotes bank products and services.
• Balances cash drawer and assists with ATM, vault and end of day tasks.
• Provides exceptional customer service to every client.
• Follows bank policies and participates in retail sales programs.

Skills

Customer service

Cash handling

Sales oriented

Communication skills

Time management

Attention to detail

Team player

PC skills

Multilingual (bonus)

Education

High School Diploma

Tools

Windows OS

Job description

1st Source Corporation in Valparaiso, IN is seeking a friendly Retail Banking Representative to provide individualized client service, process daily transactions, address inquiries, and resolve issues in line with bank policies.

You will identify client needs, promote products and services, balance cash drawers, and participate in team meetings and community initiatives while maintaining accuracy, confidentiality, and excellent service.