Banking Center Associate - Customer Service & Sales

First Merchants Corporation; Lafayette (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401k

Health Savings and Flexible Spending

Vacation/Sick Time

Paid Holidays

Tuition Reimbursement

Additional Benefits

Job summary

First Merchants Corporation is seeking a teller in Lafayette, IN to respond to customer requests for banking transactions and provide solutions meeting current needs. You will balance cash, handle daily transactions, and support banking center operations.

This role involves selling bank products, referring customers, and collaborating in meetings and coaching sessions to drive performance and customer satisfaction.

Qualifications

• High School Diploma or Equivalent.
• 3 months of sales, cash handling, or related experience.

Responsibilities

• Respond to customer requests for banking transactions.
• Answer inquiries and problems with solutions meeting current needs.
• Balance cash, daily transactions, vault and ATM.
• Understand and ensure compliance, regulations and reporting.
• Follow information security policy and verification procedures to protect customer privacy.
• Assist with opening and/or closing banking center.
• Sell bank products and make referrals and other activities to support the goals.
• Know all bank products.
• Participate in daily/weekly meetings and coaching sessions.

Skills

Sales

Cash Handling

Customer Service

Education

High School Diploma or Equivalent

Job description

First Merchants Corporation is seeking a teller in Lafayette, IN to respond to customer requests for banking transactions and provide solutions meeting current needs. You will balance cash, handle daily transactions, and support banking center operations.

This role involves selling bank products, referring customers, and collaborating in meetings and coaching sessions to drive performance and customer satisfaction.