Frontline Banking Advisor II - Customer Service & Sales

1st Source Corporation; Lafayette (IN); Hybrid; USD 28,000 - 36,000; Full time

Job summary

1st Source Corporation in Lafayette, IN is seeking an on-site Retail Teller to provide friendly service, process transactions, and promote banking products. You will handle cash, balance the till, and participate in community and branch activities while delivering exceptional service.

The role emphasizes accurate cash handling, customer-centric sales, and teamwork in a fast-paced retail banking environment at our Lafayette location.

Qualifications

• Two to four years of retail banking experience preferred.
• Cash handling experience preferred.
• Balancing vault and ATM experience preferred.
• Customer service and sales oriented.
• Ability to cross-sell bank products and services.
• Strong attention to detail and time management.
• Good listening and verbal and written communication skills.
• Ability to work in a team environment.
• Ability to protect the confidentiality of others as well as company records.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Processes financial transactions for clients accurately and efficiently.
• Identifies client needs, promotes products and services and refers clients to the appropriate business partner if needed.
• Builds client loyalty; establishes client relationships, including addressing each client by name.
• Balances cash drawer and completes end of day work.
• Participates in retail sales programs to help meet personal and banking center goals.
• Regular and predictable attendance is an essential requirement of the position.
• Performs all other duties as assigned.

Job description

1st Source Corporation in Lafayette, IN is seeking an on-site Retail Teller to provide friendly service, process transactions, and promote banking products. You will handle cash, balance the till, and participate in community and branch activities while delivering exceptional service.

The role emphasizes accurate cash handling, customer-centric sales, and teamwork in a fast-paced retail banking environment at our Lafayette location.