Bank Teller & Client Services Pro

ChamberMaster; La Porte (IN); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

1st Source Bank in Indiana is seeking a customer-focused Teller to provide individualized client service, process daily transactions accurately, and resolve inquiries in line with bank policies.

You will build client relationships, cross-sell bank products, balance cash drawers, support team operations, and participate in training and community activities. Evening and weekend availability may be required.

Formación

• Minimum one year of customer or retail service experience preferred.
• Cash handling experience preferred.
• Ability to respond to inquiries and resolve problems.
• Customer service and sales oriented.
• Attention to detail and time management.
• Good listening and communication skills.
• Basic PC skills; Windows-based systems.
• Ability to cross-sell bank products and services.
• Ability to work evenings and weekends as needed.
• Bilingual abilities are a plus.
• Strong organizational skills.
• Team-oriented mindset.
• Maintain confidentiality of client information and company records.
• Ability to multitask in a fast-paced environment.

Responsabilidades

• Provide individualized client service and handle daily transactions in accordance with Bank policies.
• Identify client needs and refer to the appropriate bank colleague when needed.
• Build client loyalty and relationships, addressing clients by name.
• Deliver exceptional customer service to every client.
• Follow bank policies and procedures and participate in sales programs.
• Participate in team meetings and community projects; assist with education programs.
• Balance cash drawer and assist with ATM, vault, and end-of-day tasks.
• Maintain regular and predictable attendance and complete compliance training.
• Understand applicable laws and regulations and comply with requirements.

Conocimientos

Customer service

Cash handling

Communication skills

Time management

Detail oriented

Team oriented

Multitasking

Confidentiality

Educación

High School Diploma/GED

Herramientas

MS Office

Windows-based system

Descripción del empleo

1st Source Bank in Indiana is seeking a customer-focused Teller to provide individualized client service, process daily transactions accurately, and resolve inquiries in line with bank policies.

You will build client relationships, cross-sell bank products, balance cash drawers, support team operations, and participate in training and community activities. Evening and weekend availability may be required.