Teller II: Customer-Centric Banking Pro

Enterprise Bank & Trust; Hillsboro (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Enterprise Bank & Trust in Hillsboro, MO seeks a Teller II to handle deposits, withdrawals, check cashing, loan payments, and related transactions. The role emphasizes accurate cash handling and delivering friendly customer service.

You will be cross-trained in personal banking, educate clients on mobile and online services, balance cash drawers daily, and refer customers to specialists when goals arise. High school diploma and at least one year in banking preferred.

Qualifications

• High school diploma or equivalent.
• Minimum one year banking experience required.
• Customer service experience required.
• Experience in a team-oriented environment preferred.
• Strong math and problem solving skills.
• Excellent interpersonal and customer service skills.
• Ability to operate standard office equipment.

Responsibilities

• Handle multiple transaction types including deposits and withdrawals.
• Maintain proper cash levels and ensure cash security.
• Balance cash drawer daily.
• Assist with online banking enrollment and initial enrollment support.
• Educate clients on mobile and online banking.
• Refer clients to internal experts for financial goals.
• Ensure safe and sound banking practices and compliance with laws.
• Open/close branch following security procedures.

Skills

Math skills

Customer service

Team player

Confidentiality

Communication skills

Attention to detail

Education

High school diploma

1 year banking experience

Customer service experience

Tools

Microsoft Word

Excel

Google Suite

IBS

Salesforce

Job description

Enterprise Bank & Trust in Hillsboro, MO seeks a Teller II to handle deposits, withdrawals, check cashing, loan payments, and related transactions. The role emphasizes accurate cash handling and delivering friendly customer service.

You will be cross-trained in personal banking, educate clients on mobile and online services, balance cash drawers daily, and refer customers to specialists when goals arise. High school diploma and at least one year in banking preferred.