Customer-Focused Bank Teller: Growth & Solutions

Central-Bank-c44c5195; Holts Summit (MO); On-site; USD 30,000 - 36,000; Full time

Job summary

Central Bank in Holts Summit, MO, is seeking a motivated Teller to serve as the face of the bank and deliver outstanding customer service. The role involves handling cash, processing transactions, cross-selling banking products, and maintaining accuracy in a fast-paced branch environment.

The ideal candidate has cash handling or customer service experience, basic math and computer skills, and a focus on accuracy and customer relations.

Qualifications

• Cash handling and/or customer service experience preferred.
• Basic math, PC and typing skills, and the ability to count U.S. currency.
• Attention to detail and a high degree of accuracy.
• Strong customer relations skills and ability to communicate with customers and employees in a cooperative, positive manner.
• Look for cross-sell opportunities in a customer-centric manner.
• Ability to stand for long periods and lift 20 lbs.

Responsibilities

• Accurately and efficiently process a variety of financial transactions in a friendly and professional manner.
• Balance an assigned cash drawer daily and identify and resolve discrepancies.
• Actively listen to customers and communicate positively and professionally.
• Identify customer needs and recommend bank products and services that are customer-focused.
• Make appropriate referrals to other lines of business for traditional and non-traditional products and services.
• Contribute to the achievement of both individual and team goals by supporting branch performance.
• De-escalate customer concerns or complaints while following bank policies and escalation procedures.
• Perform teller duties in compliance with bank policies, procedures, and regulatory requirements.

Skills

Cash handling

Customer service

Cross-sell awareness

Job description

Central Bank in Holts Summit, MO, is seeking a motivated Teller to serve as the face of the bank and deliver outstanding customer service. The role involves handling cash, processing transactions, cross-selling banking products, and maintaining accuracy in a fast-paced branch environment.

The ideal candidate has cash handling or customer service experience, basic math and computer skills, and a focus on accuracy and customer relations.