Teller II

Centennial Bank; Rogers (AR); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Teller II to enhance customer service and promote bank products. This role involves conducting transactions with precision and efficiency, ensuring customer satisfaction while safeguarding bank assets. The ideal candidate will possess strong communication and mathematical skills, along with a commitment to maintaining a professional demeanor. Join a dynamic team where your contributions directly impact the growth of the bank and help create a positive banking experience for customers. If you're passionate about finance and customer service, this opportunity is perfect for you.

Qualifications

• Must have a high school diploma or GED with office skills emphasis.
• 12 to 18 months of related experience or training required.

Responsibilities

• Conduct transactions accurately while safeguarding bank assets.
• Cross-sell bank products and services to customers.
• Maintain a neat and well-stocked teller area.

Skills

Customer Service

Mathematical Skills

Communication Skills

Critical Thinking

Education

High School Diploma or GED

Tools

10-Key

Spreadsheet Software

Word Processing Software

Job description

GENERAL DESCRIPTION OF POSITION

The Teller II will conduct transactions with speed, accuracy and efficiency while meeting or exceeding service quality standards while safeguarding bank assets assigned to them. This role will also contribute to the growth of the bank by promoting and cross selling bank products and services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Receives, pays out cash, handles negotiable items, loan payments, deposits, withdrawals and transfers.
2. Sets up, closes and balances teller station.
3. Records sales of monetary instruments.
4. Maintains neat and well stocked teller area.
5. Cross sells bank products and services.
6. Follows limits established for protection of customer accounts and bank safety and soundness.
7. Adheres to bank policies and procedures.
8. Assists with balancing Vault, ATM, Night Drop, Coin Machine as assigned.
9. Assists with proper scanning of bank documents and proof work.
10. Exercise judgment when applying holds and making check cashing decisions.
11. Cross train to be available to open basic new consumer accounts.
12. Adheres to work schedule. Must be flexible in availability for work schedule.
13. Maintains positive, friendly and professional attitude and appearance.
14. Performs miscellaneous duties as assigned.
15. Completed required BSA/AML and other required compliance training as assigned.
16. Lift coin bags up to 50 lbs.
17. The ability to work in a constant state of alertness and in a safe manner.
18. Perform any other related duties as required or assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE

Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience.

COMMUNICATION SKILLS

Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement.

CRITICAL THINKING SKILLS

Ability to use common sense understanding in order to carry out simple multi-step instructions. Ability to deal with standardized situations with limited variables.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

Not indicated.

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS

Not indicated.

SOFTWARE SKILLS REQUIRED

Basic: 10-Key, Spreadsheet, Word Processing/Typing

WORKING CONDITIONS

Periodically exposed to such elements as noise, intermittent standing, walking, occasionally pushing, carrying, or lifting; but none are present to the extent of being disagreeable.

ENVIRONMENTAL CONDITIONS

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

PHYSICAL ACTIVITIES

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.

While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms; frequently required to stoop, kneel, crouch, or crawl; and must frequently lift and/or move up to 50 pounds; regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

ADDITIONAL INFORMATION

Not indicated.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.