Teller I

Greenfield Savings; Conway (MA); On-site; USD 23,419 - 26,174; Full time

Job summary

Greenfield Savings Bank is seeking a Teller I for their Conway, MA location. The role involves handling routine transactions with accuracy and delivering exceptional customer service.

Responsibilities include cash handling, advising customers on services, and maintaining compliance with bank policies. The position is full-time and requires strong communication and basic math skills, with a HS diploma or equivalent.

Qualifications

• Eager to learn the sales process.
• Excellent interpersonal and written/oral communication skills.
• Ability to perform basic arithmetic including addition, subtraction, multiplication, and division.
• Physical capability to lift up to 20 pounds.
• Education: High School Diploma or equivalent.

Responsibilities

• Provide outstanding customer service in person and on the phone.
• Process routine customer transactions quickly and accurately (deposits, withdrawals, check cashing, payments, issuing items).
• Identify customer needs and refer to appropriate staff for solutions.
• Balance and reconcile daily transactions and manage cash in tills.
• Support branch leadership with relationship-based selling skills.
• Contribute to a positive, collaborative team environment.
• Pursue self-improvement through training and personal development.
• Adhere to bank policies, procedures, and legal guidelines.

Skills

Sales process

Interpersonal communication

Math skills

Lifting up to 20 lbs

High school diploma

Education

High School Diploma or equivalent

Job description

Regular Full-Time Office & Clerical Wo Conway, MA, US

3 days ago Requisition ID: 1702

Salary Range: $17.00 To $19.39 Hourly Full-time, including Saturdays-Conway

Teller I

Summary:

A Teller 1 is responsible for processing basic customer transactions efficiently and accurately while providing unparalleled service.

Essential Job Responsibilities

• Required to provide unparalleled customer service during each interaction through a high level of professionalism both in person and on the phone
• Process routine transactions as requested by customers quickly and accurately such as deposits, withdrawals, check cashing, payments and issuing official items
• Identify a customer’s need for additional services, transferring them to the appropriate staff
• Balance and reconcile daily transactions and maintain adequate cash by buying and selling from cash dispensers
• Works with branch leadership on relationship-based selling skills
• Contributes to building a positive team environment
• Assumes responsibility for self-improvement through training courses (internal and external) as well as personal curiosity and inquisitiveness
• Responsible for compliance and understanding of the Bank’s policies, procedures, and legal guidelines, both new and existing
• Additional responsibilities, as needed by office, will be assigned by manager

Desired Experience & Skills

• An individual eager to learn the sales process
• Exceptional interpersonal and communication (written and oral) skills
• Ability to perform simple math such as addition, subtraction, multiplication, and division
• Able to lift up to 20lbs
• High School Diploma or equivalent

Greenfield Savings Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity and/or expression, national origin, disability status, protected veteran status, age, marital status, or any other protected class.