Growth-Driven Teller: Service Excellence & Digital Tools

Associated Bank; Plymouth (MA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k) and Pension plans

Volunteer time off

Diversity-focused Colleague Resource G

Competitive salaries with development

Job summary

Associated Bank is seeking a Teller in Plymouth, MA to deliver friendly service, process transactions accurately, and identify opportunities to meet customer needs. The role emphasizes promoting financial solutions while supporting daily branch operations and guiding customers on digital tools.

The position offers growth within a collaborative, community-focused culture and requires strong customer service and basic banking knowledge.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Associated Bank is seeking a Teller in Plymouth, MA to deliver friendly service, process transactions accurately, and identify opportunities to meet customer needs. The role emphasizes promoting financial solutions while supporting daily branch operations and guiding customers on digital tools.

The position offers growth within a collaborative, community-focused culture and requires strong customer service and basic banking knowledge.