Teller I: Customer Service & Cash Expert

First National Bank Alaska; Anchorage (AK); On-site; USD 22,000 - 32,000; Full time

Job summary

First National Bank Alaska's Universal Teller I at the Dimond Branch delivers consistent, friendly customer service while processing transactions and maintaining a balanced cash drawer. You’ll adhere to bank policy, cash limits, and regulatory requirements, and learn about our products to meet customers’ banking needs.

This entry-level role requires six months of cash handling and one year of customer service; the schedule is Monday–Friday with rotating Saturdays.

Qualifications

• Minimum: 6 months Teller experience or 1 year customer service with 6 months cash handling.
• Ability to keyboard 35 wpm and operate a 10-key calculator.
• Strong communication, interpersonal skills and integrity.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Process various customer transactions accurately and efficiently.
• Maintain balanced cash drawer and manage cash limits per policy.
• Engage customers to identify needs and cross-sell bank products.
• Ensure compliance with bank policies and regulatory requirements.
• Assist customers with product information and service questions.
• Adhere to branch procedures and participate in training.

Skills

Cash handling

Customer service

Communication

Discretion

Integrity

Attention to detail

Team player

Confidentiality

Tools

10-key calculator

Typing 35 wpm

PC operation

Job description

First National Bank Alaska's Universal Teller I at the Dimond Branch delivers consistent, friendly customer service while processing transactions and maintaining a balanced cash drawer. You’ll adhere to bank policy, cash limits, and regulatory requirements, and learn about our products to meet customers’ banking needs.

This entry-level role requires six months of cash handling and one year of customer service; the schedule is Monday–Friday with rotating Saturdays.