Customer-Centric Teller: Growth & Service

First National Bank Alaska; Palmer (AK); On-site; USD 22,000 - 32,000; Full time

Job summary

First National Bank Alaska in Palmer is seeking a Universal Teller I at the Palmer Branch to deliver consistent customer service while processing a variety of transactions accurately and efficiently. This position emphasizes accuracy, product knowledge, and adherence to banking policies in a fast-paced branch environment.

The role requires handling cash, balancing drawers, and identifying opportunities to cross-sell bank services to meet customer needs.

Qualifications

• Minimum: 6 months Teller experience; or one year customer service and 6 months cash handling experience.
• Preferred: FNBA experience.
• Strong communication and interpersonal skills; ability to maintain confidentiality.

Responsibilities

• Provide exceptional customer service and assist customers with transactions.
• Maintain and balance cash drawer and cash recyclers.
• Identify cross-sell opportunities and promote bank products.
• Follow procedures for deposits, withdrawals, wire transfers and other transactions.
• Adhere to bank policies, compliance training, and confidentiality.

Skills

Customer service

Cash handling

Communication

Interpersonal skills

Attention to detail

Job description

First National Bank Alaska in Palmer is seeking a Universal Teller I at the Palmer Branch to deliver consistent customer service while processing a variety of transactions accurately and efficiently. This position emphasizes accuracy, product knowledge, and adherence to banking policies in a fast-paced branch environment.

The role requires handling cash, balancing drawers, and identifying opportunities to cross-sell bank services to meet customer needs.