Teller I: Customer‑Centric Banking & Growth

First National Bank Alaska; Anchorage (AK); On-site; USD 27,000 - 29,000; Full time

Job summary

First National Bank Alaska is hiring a Universal Teller I at the UMed Branch to deliver consistent, exceptional customer service while processing various transactions, maintaining a balanced cash drawer, and following bank policies.

The position requires six months cash handling and one year of customer service experience. The schedule is Monday–Friday, 9:10am–6:10pm, with starting pay of $19.50 per hour (Teller II higher). The company emphasizes a strong customer-focused culture.

Qualifications

• Minimum: 6 months Teller experience; or one year customer service and 6 months cash handling experience.
• Detail-oriented with accurate cash handling and transaction processing.
• Strong communication and interpersonal skills; maintain confidentiality.

Responsibilities

• Provide exceptional customer service and support branch experiences.
• Balance cash drawer and cash recyclers; process financial transactions.
• Identify cross-sell opportunities to meet customer banking needs.
• Adhere to bank policies, procedures, and regulatory requirements.
• Assist customers with account questions and product information.

Skills

Cash handling

Customer service

Communication skills

Typing 35 wpm

10-key calculator

Education

6 months Teller experience; or 1 year customer service and 6 months cash handling

Tools

PC operation

Digital banking platforms

10-key calculator

Job description

First National Bank Alaska is hiring a Universal Teller I at the UMed Branch to deliver consistent, exceptional customer service while processing various transactions, maintaining a balanced cash drawer, and following bank policies.

The position requires six months cash handling and one year of customer service experience. The schedule is Monday–Friday, 9:10am–6:10pm, with starting pay of $19.50 per hour (Teller II higher). The company emphasizes a strong customer-focused culture.