Teller I: Banking Customer Service & Cash Handling

First Bank (FBNC); Beaufort (NC); On-site; USD 28,000 - 38,000; Full time

Job summary

The Teller I position at First Bank requires performing routine branch and customer services duties including deposits, cash handling, loan payments, and checks processing, with incumbents having less than 3 years of teller experience.

Responsibilities emphasize accuracy, security, and excellent customer service while referring customers to appropriate staff for new services; the role supports vault and night depository duties and requires strong interpersonal skills and compliance with bank

Qualifications

• High school diploma or GED required; cash handling and customer service experience preferred.
• Basic knowledge of bank operations, products, and procedures is expected.
• Strong organizational and time-management skills with the ability to work with minimal supervision.
• Excellent verbal and written communication skills and the ability to work in a team.

Responsibilities

• Receives deposits and cashes checks, ensuring proper forms and receipts.
• Balances cash drawer daily and processes withdrawals and loan payments.
• Handles night depository duties and vault related tasks as needed.
• Cross-sells bank products and refers customers to appropriate staff.
• Answers phones, processes routine requests, and maintains records.
• Ensures security and adheres to bank policies and procedures.
• Processes address changes, orders, and documentation updates.
• Completes required compliance training and supports audit readiness.

Skills

Cash handling

Customer service

Attention to detail

Communication skills

Education

High school diploma or GED

Tools

Mainframe system

Word processing

Spreadsheet

Imaging software

Job description

The Teller I position at First Bank requires performing routine branch and customer services duties including deposits, cash handling, loan payments, and checks processing, with incumbents having less than 3 years of teller experience.

Responsibilities emphasize accuracy, security, and excellent customer service while referring customers to appropriate staff for new services; the role supports vault and night depository duties and requires strong interpersonal skills and compliance with bank