Bank Teller I: Customer Care & Cash Handling

First Bank SBA, Inc.; Wallace (NC); On-site; USD 28,000 - 34,000; Full time

Job summary

First Bank SBA, Inc. is seeking a Teller I to handle routine branch and customer service tasks, including deposits, cashing checks, and loan payments. The role emphasizes accuracy in cash handling and building strong customer relations.

Incumbents in this role typically have less than 3 years of teller experience and will assist with night depository, vault duties, and cross-selling of bank products while maintaining compliance with all procedures.

Qualifications

• High school diploma or GED is required.
• In-house or industry-related training is preferred.
• Knowledge of bank operations and regulations is expected.
• Strong organizational and communication skills are essential.

Responsibilities

• Accept deposits and process withdrawal transactions with accuracy.
• Cashes checks and handles loan payments and cashiering duties.
• Cross-sell bank products and refer customers to appropriate staff.
• Maintain vault and night depository duties as needed.
• Ensure compliance with bank policies and regulatory requirements.

Skills

Verbal communication

Written communication

Interpersonal skills

Time management

Organizational skills

Customer service

Computer skills

Education

High school diploma

GED

In-house training

Finance curriculum

Tools

Mainframe computer

Word processing

Spreadsheets

Specialty software

Job description

First Bank SBA, Inc. is seeking a Teller I to handle routine branch and customer service tasks, including deposits, cashing checks, and loan payments. The role emphasizes accuracy in cash handling and building strong customer relations.

Incumbents in this role typically have less than 3 years of teller experience and will assist with night depository, vault duties, and cross-selling of bank products while maintaining compliance with all procedures.