Teller I

Peoples Bank; Denver (NC); On-site; USD 25,000 - 38,000; Full time

Job summary

Peoples Bank is seeking a guest-focused Teller/Customer Service associate to deliver efficient and accurate transaction processing in a friendly, professional manner.

Responsibilities include assisting customers with questions, offering guidance on banking products, and contributing to a customer-centric sales culture aligned with the bank's mission and values.

Qualifications

• High School diploma or equivalent is required.
• Six months to one year cash-handling experience preferred, preferably in a financial institution.
• Strong customer service skills, attentiveness, information retention, tact and diplomacy in dealing with customers and colleagues.
• Strong communication and organizational skills are essential.
• Basic math skills are required.
• Detail oriented with a high degree of accuracy is necessary.
• Competence with computers, telephones, and other office machinery is expected.

Responsibilities

• Deliver Exceptional Customer Service via efficient and accurate transaction processing.
• Assist customers with questions and banking needs.
• Engage customers about financial services and products.
• Support Peoples Bank’s objectives, mission, core values, new initiatives, and customer-focused sales culture.

Skills

Customer service

Attentiveness

Information retention

Tact & diplomacy

Communication

Organizational skills

Basic math

Detail oriented

Computers/office equipment

Education

High School diploma or equivalent

Job description

Position SummaryDeliver Exceptional Customer Service via efficient and accurate transaction processing, assist customers with questions, and engage them about their financial needs, as well as our services. Support Peoples Bank’s objectives, mission statement, core values, new initiatives, and customer-focused sales culture.General QualificationsRequired Education/Knowledge:High School diploma or equivalentSix months to one year cash-handling experience preferred, and preferably in a financial institutionKnowledge, Skills & AbilitiesStrong customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customer and other employees.Strong communication & organizational skillsBasic math skillsDetail oriented with a high degree of accuracyCompetence with computers, telephones, and other office machinery.