Teller Supervisor

Peoples Bank; Huntersville (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Peoples Bank in Huntersville, NC seeks a Teller I/II to deliver exceptional customer service, process transactions accurately, and assist customers with questions about their finances and our services.

You will support Peoples Bank's mission, core values and customer-focused sales culture, using strong communication and organizational skills to engage customers and identify their financial needs.

Qualifications

• Excellent customer service skills and ability to engage customers.
• Strong communication and organizational skills.
• Sales proficiency and ability to identify customer financial needs.
• Demonstrated leadership ability and reliability.
• Accurate numerical skills and attention to detail.
• Proficiency with computers, telephones, and office equipment.

Responsibilities

• Deliver exceptional customer service through accurate transaction processing.
• Assist customers with questions and financial service recommendations.
• Engage customers about their financial needs and bank products.
• Support Peoples Bank's mission, values and customer-focused sales culture.
• Maintain accuracy and efficiency in daily banking tasks.

Skills

Customer service

Communication

Organization

Sales proficiency

Leadership ability

Mathematical skills

Attention to detail

Computer & phone proficiency

Education

High School diploma or equivalent

Job description

Description

Deliver Exceptional Customer Service via efficient and accurate transaction processing, assist customers with questions, and engage them about their financial needs, as well as our services. Support Peoples Bank's objectives, mission statement, core values, new initiatives, and customer-focused sales culture.

Qualifications

Required Education/Knowledge:

• High School diploma or equivalent
• Two years or more experience as Teller I/II

Knowledge, Skills & Abilities

• Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customer and employees.
• Strong communication and organizational skills
• Customer engagement and sales proficiency
• Demonstrated leadership ability
• Mathematical skills
• Detail oriented with a high degree of accuracy
• Competence with computers, telephones, and other office machinery.