Teller Supervisor

Peoples Bank - Newton, NC; Huntersville (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Peoples Bank - Newton, NC is seeking a Teller I/II to deliver exceptional customer service through accurate transaction processing and attentive assistance with questions about banking services.

You will engage customers, support sales initiatives, and uphold the bank's mission and core values while contributing to a customer-focused sales culture. Strong communication and mathematical skills are essential in this role, along with care for detail and teamwork.

Qualifications

• High School diploma or equivalent.
• Two years or more experience as Teller I/II.

Responsibilities

• Deliver exceptional customer service via accurate transaction processing and assisting customers with questions.
• Engage customers about banking services and support sales culture and initiatives.

Skills

Customer service

Communication

Organizational skills

Sales proficiency

Leadership

Mathematical skills

Attention to detail

Office technology

Education

High School diploma or equivalent

Tools

Computers

Job description

Deliver Exceptional Customer Service via efficient and accurate transaction processing, assist customers with questions, and engage them about their financial needs, as well as our services. Support Peoples Bank’s objectives, mission statement, core values, new initiatives, and customer-focused sales culture.

Qualifications

Required Education/Knowledge:

• High School diploma or equivalent
• Two years or more experience as Teller I/II

Knowledge, Skills & Abilities

• Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customer and employees.
• Strong communication and organizational skills
• Customer engagement and sales proficiency
• Demonstrated leadership ability
• Mathematical skills
• Detail oriented with a high degree of accuracy
• Competence with computers, telephones, and other office machinery.