Teller (FT40)

Red River Credit Union; Atlanta (TX); On-site; USD 32,000 - 44,000; Full time

Job summary

Red River Credit Union is seeking a Teller to perform basic teller duties under close supervision at our branch. You will handle transactions with accuracy, maintain cash drawers, and apply RRCU policies to daily activities.

Responsibilities include balancing cash, cross-selling products, maintaining product knowledge, and reporting any suspicious activity. You will support branch operations and may cross-train to learn other teller functions, while upholding RRCU policies and procedures.

Qualifications

• Six months or more of experience with cash handling and/or customer service-related position.
• High school diploma or the equivalent.
• Competent computer skills and use of standard office equipment.
• Friendly, outgoing individual with good communication skills.
• Ability to meet, speak, and deal effectively with people, being professional always.
• Must maintain a neat and professional appearance.
• Interpersonal skills that enable working independently or as part of a team.
• Physical requirements include ability to lift heavy bags of coin, stand long periods, and operate teller equipment.
• Ability to follow the core values of Team-Focused, Excellence, Authenticity, and Leading in Innovation.

Responsibilities

• Perform teller transactions and cash handling with a high level of accuracy and efficiency.
• Make wise decisions based upon adequate knowledge of RRCU policies and procedures.
• Balance drawer daily and secure negotiables.
• Cross-sell products and/or services to meet member needs.
• Maintain up-to-date knowledge of all RRCU products and services.
• Report suspicious activity to branch management or Risk Management.
• Complete Currency Transaction Reports (CTR) and other regulatory documentation as required.
• Ensure work area and equipment are clean, secure, and well maintained.
• Cross-train to learn other teller functions.
• Adhere to all Red River Employees Federal Credit Union policies and procedures.
• Perform other related duties as assigned.

Skills

Cash handling

Customer service

Computer skills

Communication

Professional appearance

Education

High school diploma

Tools

POS system

Currency counting machine

Job description

Description

Position Title:

Teller

Reports To:

Teller Supervisor and/or Branch Manager

Basic Function:

Performs all basic teller duties under close supervision.

Responsibilities:

• Perform teller transactions and cash handling with a high level of accuracy and efficiency.
• Make wise decisions based upon adequate knowledge of RRCU policies and procedures.
• Responsible for balancing drawer daily and securing negotiables always.
• Willingness to cross-sell products and/or services to meet member needs.
• Maintain up-to-date and comprehensive knowledge of all RRCU products and services.
• Alert branch management or Risk Management of any suspicious activity regarding transactions including forgery, theft, fraud, kiting, etc.
• Complete Currency Transaction Report's (CTR), Suspicious Activity Reports (SAR), and other regulatory compliance documentation as required.
• Ensures that work area and equipment is clean, secure, and well maintained in accordance with RRCU policies and procedures.
• Cross-train to learn other teller functions.
• Adheres to all Red River Employees Federal Credit Union policies and procedures.
• Performs other related duties as assigned.

Qualifications:

• Six months or more of experience with cash handling and/or customer service-related position.
• High school diploma or the equivalent.
• Competent computer skills and use of standard office equipment.
• Friendly, outgoing individual with good communication skills.
• Ability to meet, speak, and deal effectively with people, being professional always.
• Must maintain a neat and professional appearance.
• Interpersonal skills that enable working independently or as part of a team.
• While the following list is not exhaustive and may be supplemented, identified physical requirements include the ability to lift heavy bags of coin, to stand on feet for long periods of time, and to operate standard teller equipment.
• Ability to follow the core values of Team-Focused, Excellence, Authenticity, and Leading in Innovation.