In-Office Teller: Elevate Customer Experience & Growth

PNC; Groesbeck (OH); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical / Prescription coverage

401(k) with match

Pension and stock purchase plans

Education assistance and wellness

Job summary

PNC is seeking a Teller at the Groesbeck Branch in Cincinnati, OH. The role focuses on delivering an exceptional customer experience, educating clients on banking options, and driving product referrals. You will handle day-to-day transactions and use technology tools to assist customers.

No degree is required; prior experience is not mandatory, with the potential for an incentive-based pay component depending on performance. This is an in-office, on-site role with comprehensive benefits.

Qualifications

• No university degree required; experience not mandatory.
• In lieu of a degree, a combination of education, certifications, and experience may be considered.

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing.
• Educates customers on alternatives and banking options.
• Identifies opportunities and refers to branch staff as appropriate.
• Engages customers in lobby activities and positions PNC products.
• Educates on managing transactions using technology and resources.
• Applies product knowledge to solve customer problems.
• Follows policies and maintains efficient, accurate branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accuracy and Attention to Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection and Prevention

Managing Multiple Priorities

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC is seeking a Teller at the Groesbeck Branch in Cincinnati, OH. The role focuses on delivering an exceptional customer experience, educating clients on banking options, and driving product referrals. You will handle day-to-day transactions and use technology tools to assist customers.

No degree is required; prior experience is not mandatory, with the potential for an incentive-based pay component depending on performance. This is an in-office, on-site role with comprehensive benefits.