Teller: Elevate Customer Experience & Banking Solutions

PNC Financial Services Group, Inc.; Hartselle (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

401(k) with company match

Paid holidays & vacation

Job summary

PNC’s Teller position in Hartselle, AL focuses on delivering a personalized banking experience, educating customers on options, and identifying opportunities during interactions. This in-branch role supports the Retail Banking team with accurate transactions and service excellence.

The ideal candidate brings strong customer service, attention to detail, and comfort using banking technology to assist customers. The role emphasizes adherence to policies and efficient daily operations.

Qualifications

• No university degree required; relevant experience considered.
• Candidates should show customer service experience.
• Strong cash handling and banking knowledge.

Responsibilities

• Delivers a customer experience that improves financial wellbeing and loyalty.
• Identifies opportunities through conversations with customers and referrals to branch staff.
• Performs lobby engagement to connect with customers and promotes PNC products.
• Applies product and procedural knowledge to solve customer problems.
• Ensures teller and branch operations and maintenance tasks are completed efficiently.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC’s Teller position in Hartselle, AL focuses on delivering a personalized banking experience, educating customers on options, and identifying opportunities during interactions. This in-branch role supports the Retail Banking team with accurate transactions and service excellence.

The ideal candidate brings strong customer service, attention to detail, and comfort using banking technology to assist customers. The role emphasizes adherence to policies and efficient daily operations.