Customer-Focused Teller | Grow Financial Wellness

PNC; Muscle Shoals (AL); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Job summary

PNC is seeking a Teller in our Retail Banking organization based in Muscle Shoals, Alabama. The role focuses on delivering a differentiated customer experience, educating customers on banking options, and referring opportunities to branch staff. You will assist with daily teller operations in-office and work to meet customer financial needs.

Candidates should be customer-focused, able to learn banking products quickly, and adhere to all policies. This position does not sponsor visas.

Qualifications

• Customer-focused with strong service orientation.
• Ability to learn banking products and processes.
• Willingness to comply with policies and procedures.

Responsibilities

• Delivers a unique customer experience aimed at improving financial wellbeing and loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers and refers to branch staff as appropriate.
• Performs lobby engagements to connect with customers and position PNC products.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to policies and procedures, ensuring teller and branch operations and maintenance transactions are accurate.

Skills

Customer Service

Cash Handling

Communication

Sales & Referral

Problem Solving

Education

No Degree

Tools

Cash Handling Systems

POS Terminal

Job description

PNC is seeking a Teller in our Retail Banking organization based in Muscle Shoals, Alabama. The role focuses on delivering a differentiated customer experience, educating customers on banking options, and referring opportunities to branch staff. You will assist with daily teller operations in-office and work to meet customer financial needs.

Candidates should be customer-focused, able to learn banking products quickly, and adhere to all policies. This position does not sponsor visas.