Teller: Elevate Customer Banking & Solutions

associatedbank; Town of Ellsworth (WI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401(k) and Pension plans

Paid time off

Employee stock purchase plan

Parental leave

Job summary

Associated Bank’s Teller role focuses on delivering exceptional customer service, processing transactions, and promoting banking solutions to clients. The position supports branch operations and educates customers on digital tools, welcoming teamwork across branches.

Ideal candidates have a high school diploma and up to two years of customer service experience, with preferred exposure to retail banking and cash handling.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.
• Preferred experience in retail banking, cash handling, or financial services.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank's brand promise.
• Accurately and efficiently process customer transactions while following policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Communication

Retail banking knowledge

Education

High school diploma

Tools

Cash handling tools

POS system

Job description

Associated Bank’s Teller role focuses on delivering exceptional customer service, processing transactions, and promoting banking solutions to clients. The position supports branch operations and educates customers on digital tools, welcoming teamwork across branches.

Ideal candidates have a high school diploma and up to two years of customer service experience, with preferred exposure to retail banking and cash handling.