Teller & Banking Solutions Advocate

associatedbank; Saint Louis Park (MN); On-site; USD 23,000 - 32,000; Full time

Job summary

Associated Bank is hiring a Teller to provide exceptional service and accurately process transactions at our local branch. You will identify customer needs, promote financial solutions, and support daily operations while collaborating with teammates across branches.

The role emphasizes friendly service, adherence to policies, and the use of digital tools to empower customers, with opportunities to grow in a busy community bank environment.

Qualifications

• High school diploma or equivalent.
• Up to 2 years of demonstrated customer service experience.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Education

High school diploma

Job description

Associated Bank is hiring a Teller to provide exceptional service and accurately process transactions at our local branch. You will identify customer needs, promote financial solutions, and support daily operations while collaborating with teammates across branches.

The role emphasizes friendly service, adherence to policies, and the use of digital tools to empower customers, with opportunities to grow in a busy community bank environment.