Teller: Customer-Driven Banking & Growth Path

Associated Bank; Hayward (WI); On-site; USD 23,419 - 31,684; Full time

Job summary

Associated Bank is hiring a Teller to provide exceptional service and support to every customer interaction. In this front-line role, you’ll process transactions accurately, identify opportunities to meet customer needs, and promote financial solutions that help clients achieve their goals.

Grow your banking knowledge while contributing to a team that values collaboration, integrity, and community impact. We require a high school diploma or equivalent and up to 2 years of customer service

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Education

High school diploma

Job description

Associated Bank is hiring a Teller to provide exceptional service and support to every customer interaction. In this front-line role, you’ll process transactions accurately, identify opportunities to meet customer needs, and promote financial solutions that help clients achieve their goals.

Grow your banking knowledge while contributing to a team that values collaboration, integrity, and community impact. We require a high school diploma or equivalent and up to 2 years of customer service