Customer Banking Specialist (Teller)

Associated Bank; Eau Claire (WI); On-site; USD 23,419 - 31,684; Full time

Benefits offered by this job

Retirement savings including 401(k) &/

Pension plans

Paid time off to volunteer

Colleague Resource Groups (Diversity)

Competitive salaries with professional

Well-being programs and incentives

Employee stock purchase plan

Personal banking, loans, investments &

Job summary

Associated Bank is hiring a Teller to deliver friendly service, process transactions accurately, and promote financial solutions. You’ll grow banking knowledge while supporting a team focused on collaboration, integrity, and community impact.

The role emphasizes handling customer transactions, identifying needs, and educating customers on digital tools in a dynamic branch environment.

Qualifications

• High school diploma or equivalent.
• Up to 2 years of demonstrated customer service experience.
• Experience in retail banking, cash handling, or financial services preferred.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self‑service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Attention to detail

Cash handling

Education

High school diploma

Job description

Associated Bank is hiring a Teller to deliver friendly service, process transactions accurately, and promote financial solutions. You’ll grow banking knowledge while supporting a team focused on collaboration, integrity, and community impact.

The role emphasizes handling customer transactions, identifying needs, and educating customers on digital tools in a dynamic branch environment.