Teller & Customer Service Specialist

Equitable Bank; Grand Island (NE); On-site; USD 32,000 - 42,000; Full time

Job summary

Equitable Bank in Grand Island, NE is looking for an experienced teller to join our team and provide excellent customer service while accurately processing transactions. The role involves handling deposits, cash, and checks, balancing the drawer, and explaining bank services to customers.

The successful candidate will have a High School Diploma, 1+ years of customer service experience, and basic proficiency with Microsoft Office.

Qualifications

• High School Diploma or Equivalent.
• 1+ years customer service experience.
• Banking experience preferred.
• Proficiency in Microsoft Office products.
• Excellent communication skills, including verbal and phone.
• Creativity and resourcefulness.
• Ability to handle multiple priorities and ensure accurate and timely completion of all tasks.

Responsibilities

• Process customer transactions accurately and efficiently.
• Balance cash drawer and report discrepancies to supervisor.
• Explain bank services and charges to customers.
• Cross-sell bank products and services as appropriate.
• Performs all other duties as assigned such as counting coin and currency, general receptionist duties, filing, etc.

Skills

Customer service

Cash handling

Communication

Microsoft Office

Education

High School Diploma

Job description

Equitable Bank in Grand Island, NE is looking for an experienced teller to join our team and provide excellent customer service while accurately processing transactions. The role involves handling deposits, cash, and checks, balancing the drawer, and explaining bank services to customers.

The successful candidate will have a High School Diploma, 1+ years of customer service experience, and basic proficiency with Microsoft Office.