Bank Teller - Customer-Focused Transactions & Solutions

Associated Bank; Omaha (NE); On-site; USD 23,000 - 32,000; Full time

Job summary

Associated Bank is seeking a Teller in Omaha, NE to provide exceptional service and process transactions accurately at the branch. You will identify customer needs and promote financial solutions while supporting daily branch operations and educating customers on digital tools.

Ideal candidates have a high school diploma and up to 2 years of customer service experience; retail banking or cash handling experience is preferred. A collaborative, community-focused environment is emphasized.

Qualifications

• High school diploma or equivalent.
• Up to 2 years of demonstrated customer service experience.
• Experience in retail banking, cash handling, or financial services.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Education

High school diploma or equivalent

Job description

Associated Bank is seeking a Teller in Omaha, NE to provide exceptional service and process transactions accurately at the branch. You will identify customer needs and promote financial solutions while supporting daily branch operations and educating customers on digital tools.

Ideal candidates have a high school diploma and up to 2 years of customer service experience; retail banking or cash handling experience is preferred. A collaborative, community-focused environment is emphasized.