Bank Teller & Customer Experience Specialist

Equitable Bank; Grand Island (NE); On-site; USD 36,000 - 42,000; Full time

Job summary

Equitable Bank is seeking a Customer Service Representative/Teller to join our Grand Island team. This role focuses on delivering excellent customer service while accurately processing transactions.

Responsibilities include handling deposits and withdrawals, balancing the cash drawer, and promoting bank products. Strong communication and Microsoft Office skills are required, with prior banking experience preferred.

Qualifications

• High School Diploma or equivalent required.
• 1+ years of customer service experience preferred.
• Banking experience is a plus.
• Excellent communication skills, including verbal and phone.
• Proficiency in Microsoft Office products.

Responsibilities

• Process customer transactions accurately and efficiently.
• Receive checks and cash for deposits, verify amounts, and enter deposits.
• Balance cash drawer at end of shift and report discrepancies.
• Explain bank services and charges to customers.
• Cross-sell bank products and services as appropriate.
• Perform other duties as assigned, such as general receptionist tasks.

Skills

Customer service

Cash handling

Communication

Microsoft Office

Education

High School Diploma

Tools

POS systems

Job description

Equitable Bank is seeking a Customer Service Representative/Teller to join our Grand Island team. This role focuses on delivering excellent customer service while accurately processing transactions.

Responsibilities include handling deposits and withdrawals, balancing the cash drawer, and promoting bank products. Strong communication and Microsoft Office skills are required, with prior banking experience preferred.