Customer Service Representative/Teller

Equitable Bank; Grand Island (NE); On-site; USD 36,000 - 42,000; Full time

Job summary

Equitable Bank is seeking a Customer Service Representative/Teller to join our Grand Island team. This role focuses on delivering excellent customer service while accurately processing transactions.

Responsibilities include handling deposits and withdrawals, balancing the cash drawer, and promoting bank products. Strong communication and Microsoft Office skills are required, with prior banking experience preferred.

Qualifications

• High School Diploma or equivalent required.
• 1+ years of customer service experience preferred.
• Banking experience is a plus.
• Excellent communication skills, including verbal and phone.
• Proficiency in Microsoft Office products.

Responsibilities

• Process customer transactions accurately and efficiently.
• Receive checks and cash for deposits, verify amounts, and enter deposits.
• Balance cash drawer at end of shift and report discrepancies.
• Explain bank services and charges to customers.
• Cross-sell bank products and services as appropriate.
• Perform other duties as assigned, such as general receptionist tasks.

Skills

Customer service

Cash handling

Communication

Microsoft Office

Education

High School Diploma

Tools

POS systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Service Representative/Teller

DIERS Full Time Grand Island, NE, US

2 days ago Requisition ID: 1157

Equitable Bank is looking to hire an experienced teller to join our Grand Island team.

Job Description

Summary:

This position is responsible for providing excellent customer service while efficiently and accurately processing customer’s transactions.

Job Functions:

• Responsible for comprehensive, prompt and efficient processing of customer transactions
• Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsements and enters deposits into computer records.
• Balances cash drawer at the end of the shift. Reports any discrepancies to supervisor.
• Explains bank services and charges to customers
• Ensures that the teller station is properly stocked with forms, supplies, etc.
• Cashes checks from a variety of accounts upon proper verification
• Receives mortgage, consumer loan and other payments and enters into computer.
• Issues Official Checks and Gift Cards.
• Reports malfunctions of teller terminals and other equipment used at the teller station.
• Cross-sells bank products and services as appropriate.
• Performs all other duties as assigned such as counting coin and currency, general receptionist duties, filing, etc.

Qualifications

• High School Diploma or Equivalent
• 1+ years customer service experience
• Banking experience preferred.
• Proficiency in Microsoft Office products
• Excellent communication skills, including verbal and phone
• Creativity and resourcefulness
• Ability to handle multiple priorities and ensure accurate and timely completion of all tasks