Teller / Customer Service Representative - Part-Time - Minot Downtown

Gate City Bank; Minot (ND); On-site; USD 24,000 - 25,000; Part time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with match

PTO

Wellness options

Saturday incentive

Job summary

Gate City Bank is seeking a part-time Customer Service Representative for our Minot Downtown Office to support customers with daily banking needs and build strong relationships. This in-office role offers varied shifts, a friendly team environment, and the chance to contribute to exceptional service.

The position requires a high school diploma or equivalent and 1-2 years of customer service or cash handling experience.

Qualifications

• 1-2 years of experience in customer service, retail, cash handling, or sales preferred.
• Strong attention to detail and accuracy.
• Positive attitude and genuine desire to help others.

Responsibilities

• Assist customers with routine banking transactions while providing a welcoming, professional experience.
• Support customers in opening new accounts and understanding products that fit their financial needs.
• Maintain balanced cash drawers and follow all cash-handling expectations.
• Adhere to Bank policies, security guidelines, and customer service standards.

Skills

Customer service

Attention to detail

Positive attitude

Team player

Education

High school diploma or equivalent

Job description

Location

Minot Downtown

Job Description:

Build Your Career at Gate City Bank

Location:

Minot Downtown

Work Location Type: In-Office, Part-Time
Schedule:

• 20-29 hours per week
• Monday - Friday: a variety of shifts between 7:45 AM - 6:15 PM.
• Rotating Saturdays: 8:45 AM - 1:15 PM.

Pay: $17.50-$18.50 per hour

Gate City Bank is looking for a service-driven Customer Service Representative to support customers at our Minot Downtown Office. This part-time role focuses on day-to-day banking services, relationship building delivering an exceptional experience. If you enjoy helping others, take pride in accuracy, and thrive in a team environment, this role may be for you!

How You'll Make an Impact:

• Assist customers with routine banking transactions while providing a welcoming, professional experience.
• Support customers in opening new accounts and understanding products that fit their financial needs.
• Maintain balanced cash drawers and follow all cash-handling expectations.
• Adhere to Bank policies, security guidelines, and customer service standards.

What We're Looking For:

• High school diploma or equivalent.
• 1-2 years of experience in customer service, retail, cash handling, or sales preferred.
• Strong attention to detail and accuracy.
• Positive attitude and genuine desire to help others.

Compensation & Perks:

• Pay Range: $17.50-$18.50
• Saturday Incentive: Extra $5 for any Saturday worked!

• Consistent Hours: Guaranteed 20-29 per week scheduled for the hours of 7:45 AM - 6:15 PM Monday through Friday, and 8:45 AM-1:15 PM on Saturdays!

• Advancement Opportunities:
• Eligible part-time and full-time team members may access a comprehensive benefit package that includes medical, dental and vision coverage options, 401(k) with match, PTO, wellness options, and more! Full details can be found at gatecity.bank/careers.

At Gate City Bank, we believe work should be meaningful. Our teams are rooted in community, guided by integrity, and focused on making a positive difference - creating a "Better Way of Life" for our customers, communities, and team members.

EOE/including Disability/Vets

Member FDIC