Teller / Customer Service Representative - Fargo North - Part-Time

Gate City Bank; Fargo (ND); On-site; USD 24,000 - 26,000; Part time

Benefits offered by this job

Health insurance

PTO

401(k) match

Wellness program

Job summary

Gate City Bank is seeking a part-time Customer Service Representative at the Fargo North office to support daily banking operations. You will handle customer transactions, open accounts, educate customers on products, balance cash, and ensure service and security guidelines are followed.

The role offers weekend Saturday rotation with differential pay and benefits including health insurance and PTO. Schedule: Monday–Friday 10:30 AM–6:15 PM; rotating Saturdays 8:45 AM–12:30 PM; guaranteed 30–39

Qualifications

• 1-2 years of experience in customer service, retail, cash handling, or sales preferred
• Strong attention to detail and a commitment to doing things right
• A positive, upbeat attitude and a genuine desire to help others

Responsibilities

• Create a warm, helpful experience by assisting customers with everyday banking transactions
• Build relationships by identifying ways to make banking easier and more rewarding
• Open new accounts and educate customers on products and services that fit their needs
• Balance cash drawer and maintain accuracy
• Follow all service, security, and compliance guidelines

Skills

Customer service

Cash handling

Sales

Attention to detail

Team player

Education

High school diploma or equivalent

Job description

Location

Fargo North

Job Description

Location: Fargo North
Schedule: In-Office

• Guaranteed 30-39 hours per week
• Monday - Friday: 10:30 AM - 6:15 PM (closing)
• Rotating Saturdays: 8:45 AM - 12:30 PM (with one Saturday off each month - earn an additional +$5/hour for Saturdays!)

Gate City Bank is hiring a part-time Customer Service Representative to support daily operations at our Fargo North Office. This role includes customer transactions, account support, and delivering friendly, passionate service in a team-oriented environment.

Responsibilities

• Create a warm, helpful experience by assisting customers with everyday banking transactions
• Build relationships by identifying ways to make banking easier and more rewarding
• Open new accounts and educate customers on products and services that fit their needs
• Balance cash drawer and maintain accuracy
• Follow all service, security, and compliance guidelines

Experience

• High school diploma or equivalent
• 1-2 years of experience in customer service, retail, cash handling, or sales preferredStrong attention to detail and a commitment to doing things right
• A positive, upbeat attitude and a genuine desire to help others

Compensation & Benefits

• Pay Range: $17.75-$18.75 per hour
• Saturday Differential Pay: +$5/hr
• Guaranteed 30-39 hours per week
• Eligible full-time and part-time team members may enjoy benefits including health insurance, PTO, 401(k) match, wellness programs, and more - see gatecity.bank/careers.

The pay range for this position is $17.75-$18.75, based on factors such as education, experience, and overall qualifications. Gate City Bank offers a comprehensive benefits package for eligible part-time and all full-time employees, including, but not limited to,Medical/Dental/Visioninsurance options, 401(k) match, PTO and Wellness benefits, and more! All benefits can be found atgatecity.bank/careers.

EOE/including Disability/Vets

Member FDIC