Teller / Customer Service Representative - Devils Lake - Part-Time

gatecitybank; Devils Lake (ND); On-site; USD 24,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Paid time off

401(k) match

Wellness programs

Job summary

Gate City Bank is seeking a part-time Customer Service Representative to support daily operations at our Devils Lake Office. You will handle customer transactions, assist with account support, and deliver friendly, passionate service in a team-oriented environment.

The schedule is in-office with 20–29 hours per week; hours include a Monday–Friday 10:00 AM–5:00 PM shift (11:00 AM start one day weekly) and two Saturdays per month 8:45 AM–1:15 PM with a $5/hour Saturday differential.

Qualifications

• High school diploma or equivalent.
• 1-2 years of experience in customer service, retail, cash handling, or sales preferred.
• Strong attention to detail and a commitment to doing things right.
• A positive, upbeat attitude and a genuine desire to help others.

Responsibilities

• Create a warm, helpful experience by assisting customers with everyday banking transactions.
• Build relationships by identifying ways to make banking easier and more rewarding.
• Open new accounts and educate customers on products and services that fit their needs.
• Balance cash drawer and maintain accuracy.
• Follow all service, security, and compliance guidelines.

Skills

Customer service

Cash handling

Attention to detail

Positive attitude

Education

High school diploma or equivalent

Job description

Location

Devils Lake

Job Description

Gate City Bank is hiring a part-time Customer Service Representative to support daily operations at our Devils Lake Office. This role includes customer transactions, account support, and delivering friendly, passionate service in a team-oriented environment.

Schedule: In-Office. Guaranteed 20-29 hours per week. Monday - Friday: 10:00 AM - 5:00 PM (11:00 AM start time 1 day each week). 2 Saturdays per month: 8:45 AM - 1:15 PM (earn an additional +$5/hour for Saturdays!).

Responsibilities

• Create a warm, helpful experience by assisting customers with everyday banking transactions
• Build relationships by identifying ways to make banking easier and more rewarding
• Open new accounts and educate customers on products and services that fit their needs
• Balance cash drawer and maintain accuracy
• Follow all service, security, and compliance guidelines

Experience

• High school diploma or equivalent
• 1-2 years of experience in customer service, retail, cash handling, or sales preferred
• Strong attention to detail and a commitment to doing things right
• A positive, upbeat attitude and a genuine desire to help others

Compensation & Benefits

• Pay Range: $17.50-$18.50 per hour
• Saturday Differential Pay: +$5/hr
• Guaranteed 20-29 hours per week
• Eligible full-time and part-time team members may enjoy benefits including health insurance, PTO, 401(k) match, wellness programs, and more – see gatecity.bank/careers.

EOE/including Disability/Vets

Member FDIC