Teller / Customer Service Representative

Gate City Bank; Fargo (ND); On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

Saturday incentive

Medical, dental and vision coverage

401(k) with match

PTO

Wellness options

Career advancement opportunities

Job summary

Gate City Bank is seeking a service-driven Customer Service Representative for our Fargo Village West Office. This full-time, in-office role focuses on day-to-day banking services, building relationships, and delivering an exceptional experience to customers.

You will assist with routine transactions, help customers open accounts, and maintain accurate cash drawers while following bank policies and security guidelines. The role offers consistent hours and a Saturday shift with incentive.

Qualifications

• High school diploma or equivalent.
• 1-2 years of experience in customer service, retail, cash handling, or sales preferred.
• Strong attention to detail and accuracy.
• Positive attitude and genuine desire to help others.

Responsibilities

• Assist customers with routine banking transactions while providing a welcoming, professional experience.
• Support customers in opening new accounts and understanding products that fit their financial needs.
• Maintain balanced cash drawers and follow all cash-handling expectations.
• Adhere to Bank policies, security guidelines, and customer service standards.

Skills

Customer service

Cash handling

Retail experience

Detail oriented

Team player

Education

High school diploma or equivalent

Job description

LocationFargo Village WestJob Description:Build Your Career at Gate City BankLocation: Fargo Village WestWork Location Type: In-Office, Full-TimeSchedule:Monday - Friday: 9:00 AM - 6:00 PMRotating Saturdays: 8:45AM - 12:15PMPay: $17.75-$18.75 per hourGate City Bank is looking for a service-driven Customer Service Representative to support customers at our Fargo Village West Office. This full-time role focuses on day-to-day banking services, relationship building delivering an exceptional experience. If you enjoy helping others, take pride in accuracy, and thrive in a team environment, this role may be for you!How You’ll Make an Impact:· Assist customers with routine banking transactions while providing a welcoming, professional experience.· Support customers in opening new accounts and understanding products that fit their financial needs.· Maintain balanced cash drawers and follow all cash-handling expectations.· Adhere to Bank policies, security guidelines, and customer service standards.What We’re Looking For:· High school diploma or equivalent.· 1-2 years of experience in customer service, retail, cash handling, or sales preferred.· Strong attention to detail and accuracy.· Positive attitude and genuine desire to help others.Compensation & Perks:Pay Range: $17.75-$18.75Saturday Incentive: Extra $5 for any Saturday worked!Consistent Hours: Guaranteed 40 per week scheduled for the hours of 9 AM - 6 PM Mondays through Fridays, and 8:45 AM-12:15 PM on Saturdays!Advancement Opportunities:Eligible part-time and full-time team members may access a comprehensive benefit package that includes medical, dental and vision coverage options, 401(k) with match, PTO, wellness options, and more! Full details can be found at gatecity.bank/careers.At Gate City Bank, we believe work should be meaningful. Our teams are rooted in community, guided by integrity, and focused on making a positive difference — creating a “Better Way of Life” for our customers, communities, and team members.EOE/including Disability/VetsMember FDIC