Teller / Customer Service Representative - Part Time - Fargo South University

Gate City Bank; Fargo (ND); On-site; USD 24,000 - 26,000; Part time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with match

PTO

Wellness options

Job summary

Gate City Bank is seeking a part-time Customer Service Representative at Fargo South University Office to assist customers with routine banking transactions and account openings. You’ll deliver a welcoming, accurate service in a busy, in-person setting.

The role emphasizes cash handling, policy adherence, and a strong customer-centric approach, with team collaboration as a core value in a community-focused bank.

Qualifications

• High school diploma or equivalent.
• 1-2 years of experience in customer service, retail, cash handling, or sales preferred.
• Strong attention to detail and accuracy.
• Positive attitude and genuine desire to help others.

Responsibilities

• Assist customers with routine banking transactions while providing a welcoming, professional experience.
• Support customers in opening new accounts and understanding products that fit their financial needs.
• Maintain balanced cash drawers and follow all cash-handling expectations.
• Adhere to Bank policies, security guidelines, and customer service standards.

Skills

Customer service

Cash handling

Retail exposure

Attention to detail

Team player

Education

High school diploma or equivalent

Job description

Location and Working Hours

Location: Fargo South University.

Work Location Type: In-Office, Part-Time.

Schedule: Monday - Friday: 3:00 PM - 6:15 PM; 3 Saturdays per month: 8:45 AM - 12:15 PM.

Pay: $17.75-$18.75 per hour.

Gate City Bank is looking for a service-driven Customer Service Representative to support customers at our Fargo South University Office. This part-time role focuses on day-to-day banking services, relationship building delivering an exceptional experience. If you enjoy helping others, take pride in accuracy, and thrive in a team environment, this role may be for you!

How You’ll Make an Impact

• Assist customers with routine banking transactions while providing a welcoming, professional experience.
• Support customers in opening new accounts and understanding products that fit their financial needs.
• Maintain balanced cash drawers and follow all cash-handling expectations.
• Adhere to Bank policies, security guidelines, and customer service standards.

What We’re Looking For

• High school diploma or equivalent.
• 1-2 years of experience in customer service, retail, cash handling, or sales preferred.
• Strong attention to detail and accuracy.
• Positive attitude and genuine desire to help others.

Compensation & Perks

• Pay Range: $17.75-$18.75
• Saturday Incentive: Extra $5 for any Saturday worked!
• Consistent Hours: Guaranteed 15-19 per week scheduled for the hours of 3:00 PM-6:15 PM Mondays through Fridays, and 8:45 AM-12:15 PM on Saturdays!
• Advancement Opportunities: Eligible part-time and full-time team members may access a comprehensive benefit package that includes medical, dental and vision coverage options, 401(k) with match, PTO, wellness options, and more!

Full details can be found at gatecity.bank/careers.

At Gate City Bank, we believe work should be meaningful. Our teams are rooted in community, guided by integrity, and focused on making a positive difference - creating a "Better Way of Life" for our customers, communities, and team members.

EOE/including Disability/Vets Member FDIC

Gate City Bank is growing and creating more employment opportunities to meet our customer's needs For a Better Way of Life. At Gate City Bank, we are committed to making the lives of our team members better by investing in them with competitive compensation and a comprehensive benefit package.

We take pride in providing a fun, fast paced, high energy, and collaborative work environment and have been named by Prairie Business Magazine as one of the 50 Best Places to Work in the region for thirteen years in a row.

We are excited you are interested in joining the Gate City Bank team.