Teller / Customer Service Representative

Gate City Bank; Bismarck (ND); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

Health insurance

PTO

401(k) match

Wellness programs

Job summary

Gate City Bank in Bismarck is hiring a part-time Customer Service Representative to support daily operations at our Bismarck Gateway Office. This role handles customer transactions, account support, and delivers friendly, passionate service in a team-oriented environment.

Responsibilities include creating a warm experience, building relationships, opening new accounts, educating customers on products, balancing cash drawer, and adhering to security and compliance guidelines.

Qualifications

• High school diploma or equivalent.
• 1–2 years of customer service or cash handling preferred.
• Strong attention to detail and a positive attitude.

Responsibilities

• Assist customers with everyday banking transactions.
• Build relationships by identifying ways to make banking easier and more rewarding.
• Open new accounts and educate customers on products and services.
• Balance cash drawer and maintain accuracy; follow security policies.

Skills

Customer service

Cash handling

Detail oriented

Education

High school diploma

Job description

LocationBismarck GatewayJob Description:Location: Bismarck GatewaySchedule: In-OfficeGuaranteed 15-19 hours per weekMonday - Friday: 1:30 PM – 6:15 PMRotating Saturdays: 8:45 AM - 12:15 PM (earn an additional +$5/hour for Saturdays!)Gate City Bank is hiring a part-time Customer Service Representative to support daily operations at our Bismarck Gateway Office. This role includes customer transactions, account support, and delivering friendly, passionate service in a team-oriented environment.Responsibilities:Create a warm, helpful experience by assisting customers with everyday banking transactionsBuild relationships by identifying ways to make banking easier and more rewardingOpen new accounts and educate customers on products and services that fit their needsBalance cash drawer and maintain accuracyFollow all service, security, and compliance guidelinesExperience:High school diploma or equivalent1–2 years of experience in customer service, retail, cash handling, or sales preferredStrong attention to detail and a commitment to doing things rightA positive, upbeat attitude and a genuine desire to help othersCompensation & Benefits:Pay Range: $18-$19 per hourSaturday Differential Pay: +$5/hrGuaranteed 15-19 hours per weekEligible full-time and part-time team members may enjoy benefits including health insurance, PTO, 401(k) match, wellness programs, and more – see gatecity.bank/careers.EOE/including Disability/VetsMember FDIC