Teller/Customer Service Rep - PT (SC)

First American Bank NM; Silver City (NM); On-site; USD 29,000 - 43,000; Full time

Job summary

First American Bank NM is seeking a teller/personal banker to greet customers and deliver quality service. You will perform teller transactions, open and maintain accounts, and support customers with product information.

The role emphasizes customer satisfaction, cross-selling, and knowledge of bank products and services. Bilingual Spanish is a plus, and a High School diploma or GED is required.

Qualifications

• High School diploma or GED is required.
• Experience in cash handling or customer service preferred.
• Bilingual Spanish speaking is a plus.

Responsibilities

• Process teller transactions and open/maintain accounts.
• Accept note payments and wire transfers; process incoming/outgoing collection items.
• Handle debit card issues and provide support to customers and employees.
• Support customer satisfaction and promote bank products and cross-servicing knowledge.

Skills

Cash handling

Customer service

Bilingual Spanish

Education

High School diploma or GED

Job description

Summary

Greet bank customers and provide quality service as a teller and personal banker.

Responsibilities

Duties include teller transactions, opening and maintaining new accounts, accept note payments and wire transfers. Process incoming and outgoing collection items. Daily proof work. Handle debit card issues and provide support and service to customers and employees. Drive for customer satisfaction and embrace the bank's sales and cross-servicing culture by learning and having knowledge of our products and services.

Requirements

High School diploma or GED is required. Previous cash handling or customer service experience is preferred; bilingual Spanish speaking is a plus. Drive for customer satisfaction and embrace the bank's sales and cross-servicing culture by learning and having knowledge of our products and services.

Must be able to pass a credit, background and reference check.

First American Bank is an Equal Opportunity Employer and does not discriminate on the basis of any protected trait, including gender, race, ethnicity, disability, or veteran status.