Teller/Customer Service Rep FT (Carlsbad)

First American Bank NM; Carlsbad (NM); On-site; USD 32,000 - 48,000; Full time

Job summary

First American Bank NM is seeking a teller/personal banker in Carlsbad, NM to greet customers and provide quality service. You will perform teller transactions, assist with opening and maintaining accounts, and process payments and transfers while learning and promoting our products and services.

The role emphasizes customer satisfaction, cross-servicing, and collaboration with staff to deliver friendly, efficient banking experiences.

Qualifications

• High School diploma or GED required.
• Prior cash handling or customer service experience preferred.
• Bilingual Spanish speaking is a plus.
• Ability to pass a credit, background and reference check.

Responsibilities

• Greet bank customers and provide quality service as a teller and personal banker.
• Handle teller transactions and assist with opening and maintaining new accounts.
• Process payments, wire transfers, and other money movement.
• Support customers and employees with product and service knowledge.

Skills

Cash handling

Customer service

Bilingual Spanish

Sales awareness

Education

High School diploma or GED

Job description

Summary

Greet bank customers and provide quality service as a teller and personal banker.

Responsibilities

Duties include teller transactions, opening and maintaining new accounts, accept note payments and wire transfers. Process incoming and outgoing collection items. Daily proof work. Handle debit card issues and provide support and service to customers and employees. Drive for customer satisfaction and embrace the bank's sales and cross-servicing culture by learning and having knowledge of our products and services.

Requirements

High School diploma or GED is required. Previous cash handling or customer service experience is preferred; bilingual Spanish speaking is a plus. Drive for customer satisfaction and embrace the bank's sales and cross-servicing culture by learning and having knowledge of our products and services.

Must be able to pass a credit, background and reference check.

First American Bank is an Equal Opportunity Employer and does not discriminate on the basis of any protected trait, including gender, race, ethnicity, disability, or veteran status.