Float Teller/ CSR

First Community Bank; Columbia (SC); On-site; USD 28,000 - 36,000; Full time

Job summary

First Community Bank in Columbia, SC seeks a Teller to provide quality transactions and friendly service to customers who prefer personal interaction. You will proactively identify additional financial needs and refer customers to the appropriate staff.

Responsibilities include processing deposits and payments, balancing daily work, resolving issues, supporting team sales goals, and complying with bank policies and regulations. Prior experience in cash handling is a plus.

Qualifications

• High school diploma or equivalent required.
• Cash handling experience preferred.
• Excellent customer service and interpersonal skills.
• Effective oral and written communication skills.
• Ability to prioritize and multi‑task.
• Proficiency with PCs and Microsoft Word/Excel.

Responsibilities

• Process basic teller transactions accurately and promptly.
• Balance daily work according to bank policies.
• Handle teller workload based on office demands.
• Resolve customer issues professionally or refer to appropriate staff.
• Support sales by identifying customer needs and referrals.
• Follow security guidelines and regulatory requirements.

Skills

Cash handling

Interpersonal skills

Oral and written communication

Team player

Multitasking

Mathematical calculations

PC skills (Word/Excel)

Education

High school diploma or equivalent

Tools

Word

Excel

Job description

Position Summary

Responsible for providing quality transactions and efficiency to customers who prefer personal interaction with the Bank. Also responsible for proactively recognizing additional financial needs of customers and referring them to other Bank staff as applicable.

Essential Duties and Responsibilities

• Ensure accurate and timely processing of basic teller transactions such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within approval limit or obtaining authorization as needed, issuing official checks, taking large commercial deposits, cash advances, etc.
• Balance daily work in accordance with established Bank policies and procedures.
• Handle proportionate volume of work based on banking office demands to include Teller Capture.
• Resolve customer issues and problems in a professional manner or refer to appropriate staff to guarantee customer satisfaction and retention.
• Support team sales process by identifying and acting upon customer needs or by making the appropriate referral. Participate in team and individual sales goals.
• Follow bank policies and procedures, security guidelines, and comply with all federal, state and local regulations.
• Manage risk in every transaction and detect fraudulent transactions to prevent losses.
• Opportunity for cross‑training for Customer Service Representative and Teller Supervisor functions.

Qualifications

• High school diploma or equivalent required.
• Cash handling experience preferred.
• Effective oral and written communication skills.
• Excellent customer service and interpersonal skills.
• Demonstrate willingness and desire to interact in a team environment.
• Ability to prioritize and multi‑task.
• Ability to compute basic to moderately complex math calculations.
• Basic problem‑solving and analytical skills.
• Ability to interpret and follow a variety of instructions furnished in written, oral, diagram, or schedule form.
• Proficiency in using personal computers and office products such as Word and Excel.

FIRST COMMUNITY BANK (SC) is an EEO Employer - M/F/Disability/Protected Veteran Status