Teller/Customer Service Rep (El Paso)

First American Bank NM; El Paso (TX); On-site; USD 28,000 - 40,000; Full time

Job summary

First American Bank NM is seeking a front-line teller/personal banker to greet customers and deliver quality service in a retail banking environment. You will perform teller transactions, assist with opening and maintaining accounts, and support customers with product knowledge to drive cross‑servicing.

The role emphasizes accuracy, cash handling proficiency, and a customer‑driven approach. Bilingual Spanish is a plus, and you must be able to pass credit, background, and reference checks.

Qualifications

• High School diploma or GED required.
• Cash handling or customer service experience preferred.
• Bilingual Spanish speaking is a plus.
• Ability to pass credit, background and reference checks.

Responsibilities

• Greet customers and provide quality teller/personal banking service.
• Perform teller transactions and assist with account openings and maintenance.
• Process note payments and wire transfers; handle related items.
• Support customers and colleagues and promote the bank's products and services.

Skills

Cash handling

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

Summary

Greet bank customers and provide quality service as a teller and personal banker.

Responsibilities

Duties include teller transactions, opening and maintaining new accounts, accept note payments and wire transfers. Process incoming and outgoing collection items. Daily proof work. Handle debit card issues and provide support and service to customers and employees. Drive for customer satisfaction and embrace the bank's sales and cross-servicing culture by learning and having knowledge of our products and services.

Requirements

High School diploma or GED is required. Previous cash handling or customer service experience is preferred; bilingual Spanish speaking is a plus. Drive for customer satisfaction and embrace the bank's sales and cross-servicing culture by learning and having knowledge of our products and services.

Must be able to pass a credit, background and reference check.

First American Bank is an Equal Opportunity Employer and does not discriminate on the basis of any protected trait, including gender, race, ethnicity, disability, or veteran status.