Teller/Customer Service Rep FT (ABQ - Jefferson)

First American Bank NM; Albuquerque (NM); On-site; USD 32,000 - 42,000; Full time

Job summary

First American Bank NM is hiring a teller/personal banker to greet customers and deliver quality service on the front lines. You will handle teller transactions, assist with opening and maintaining accounts, and support the bank's cross-selling culture through product knowledge.

Ideal candidates have a High School diploma or GED, cash handling or customer service experience, and may benefit from bilingual Spanish skills. A background check will be conducted as part of the process.

Qualifications

• High School diploma or GED required.
• Previous cash handling or customer service experience preferred.
• Bilingual Spanish speaking a plus.

Responsibilities

• Greet bank customers and provide quality service as a teller and personal banker.
• Process teller transactions and assist with opening and maintaining new accounts; handle wire transfers and note payments.
• Support customer satisfaction and cross-servicing by learning and applying knowledge of bank products and services.

Skills

Customer service

Cash handling

Bilingual Spanish

Education

High School diploma or GED

Job description

Summary

Greet bank customers and provide quality service as a teller and personal banker.

Responsibilities

Duties include teller transactions, opening and maintaining new accounts, accept note payments and wire transfers. Process incoming and outgoing collection items. Daily proof work. Handle debit card issues and provide support and service to customers and employees. Drive for customer satisfaction and embrace the bank's sales and cross-servicing culture by learning and having knowledge of our products and services.

Requirements

High School diploma or GED is required. Previous cash handling or customer service experience is preferred; bilingual Spanish speaking is a plus. Drive for customer satisfaction and embrace the bank's sales and cross-servicing culture by learning and having knowledge of our products and services.

Must be able to pass a credit, background and reference check.

First American Bank is an Equal Opportunity Employer and does not discriminate on the basis of any protected trait, including gender, race, ethnicity, disability, or veteran status.