Teller: Customer-First Banking with Growth & Benefits

First Northern Bank of Dixon; Dixon (CA); On-site; USD 51,577,000 - 57,308,000; Full time

Benefits offered by this job

Profit-sharing

Discounted stock purchase program

Generous time off

Job summary

First Northern Bank of Dixon is seeking a Teller to deliver high-quality service to customers in our Dixon, CA branch. You will handle deposits, withdrawals, payments and other account services with accuracy and care.

Join a team that emphasizes People First, Absolute Integrity, and a zest for excellence while supporting branch cash responsibilities and risk-mitigation in a dynamic community bank environment.

Qualifications

• Minimum 6 months of prior experience in financial services, retail/customer service or cash handling environment.
• Proficient in all Microsoft Office suite of products.
• Technically savvy with PCs and email systems.

Responsibilities

• Offer superior service to our customers through prompt, efficient, courteous, and professional interactions
• Refer customers to appropriate person or department as needed
• Responsible for accurately processing financial transactions, including deposits, withdrawals, and payments
• Support branch cash responsibilities such as balancing, shipment, and reconciliation
• Resolve customer complaints and concerns; properly escalate concerns to supervisor
• Process debit card requests, complete stop payments and check holds for new and existing customers
• Maintain operational integrity while mitigating risk for the Bank and customers, per bank standards
• Understand and comply with applicable federal and state banking laws and First Northern Bank policies
• Communication with customers—excellent verbal, written and interpersonal skills
• Customer service mindset—manage difficult situations and respond promptly to needs
• Initiative and willingness to learn and improve
• Teamwork and positive collaboration within the branch
• Adaptability to changing job requirements

Skills

Customer service

Communication

Teamwork

Adaptability

Tools

Microsoft Office

Job description

First Northern Bank of Dixon is seeking a Teller to deliver high-quality service to customers in our Dixon, CA branch. You will handle deposits, withdrawals, payments and other account services with accuracy and care.

Join a team that emphasizes People First, Absolute Integrity, and a zest for excellence while supporting branch cash responsibilities and risk-mitigation in a dynamic community bank environment.