Teller

First Northern Bank of Dixon; Dixon (CA); On-site; USD 51,577,000 - 57,308,000; Full time

Benefits offered by this job

Profit-sharing

Discounted stock purchase program

Generous time off

Job summary

First Northern Bank of Dixon is seeking a Teller to deliver high-quality service to customers in our Dixon, CA branch. You will handle deposits, withdrawals, payments and other account services with accuracy and care.

Join a team that emphasizes People First, Absolute Integrity, and a zest for excellence while supporting branch cash responsibilities and risk-mitigation in a dynamic community bank environment.

Qualifications

• Minimum 6 months of prior experience in financial services, retail/customer service or cash handling environment.
• Proficient in all Microsoft Office suite of products.
• Technically savvy with PCs and email systems.

Responsibilities

• Offer superior service to our customers through prompt, efficient, courteous, and professional interactions
• Refer customers to appropriate person or department as needed
• Responsible for accurately processing financial transactions, including deposits, withdrawals, and payments
• Support branch cash responsibilities such as balancing, shipment, and reconciliation
• Resolve customer complaints and concerns; properly escalate concerns to supervisor
• Process debit card requests, complete stop payments and check holds for new and existing customers
• Maintain operational integrity while mitigating risk for the Bank and customers, per bank standards
• Understand and comply with applicable federal and state banking laws and First Northern Bank policies
• Communication with customers—excellent verbal, written and interpersonal skills
• Customer service mindset—manage difficult situations and respond promptly to needs
• Initiative and willingness to learn and improve
• Teamwork and positive collaboration within the branch
• Adaptability to changing job requirements

Skills

Customer service

Communication

Teamwork

Adaptability

Tools

Microsoft Office

Job description

Career Opportunities with First Northern Bank of Dixon

A great place to work.

Careers At First Northern Bank of Dixon

Current job opportunities are posted here as they become available.

We’re looking for a Teller to join our team! As a Teller, you’ll be responsible for delivering the highest quality of service to our customers by assessing their needs. You’ll have the chance to put People First, show Absolute Integrity, all with a Zest for Excellence!

Responsibilities Include

• Offer superior service to our customers through prompt, efficient, courteous, and professional interactions
• Refer customers to appropriate person or department as needed
• Responsible for accurately processing financial transactions, including but not limited to deposits, withdrawals, and payments etc.
• Support branch cash responsibilities such as balancing, shipment, and reconciliation
• Resolve customer complaints and concerns. Properly escalates concerns to supervisor
• Process debit card requests, complete stop payments and check holds for new and existing customers
• Perform other account services for customers such as wire transfers, assess or waive fees, close accounts, comply with customer’s overdraft option request and document information on our core system
• Maintain operational integrity while mitigating risk for the Bank and customers, per the standards of the Bank
• Understand and comply with all applicable federal and state laws and banking regulations (including those related to the Community Reinvestment Act, OFAC and Bank Secrecy Act / Anti-Money Laundering compliance) and First Northern Bank’s policies and procedures
• Communication – excellent verbal, written and interpersonal communication skills
• Customer Service – manage difficult or emotional customer situations; respond promptly to customer needs
• Initiative – eagerness to learn and a drive for continuous improvement
• Teamwork – maintain a positive working relationship with your team members
• Adaptability – willing and able to be flexible and adapt to changing job requirements

Qualifications

• Minimum 6 months of prior experience in financial services, retail/customer service or cash handling environment
• Proficient in all Microsoft Office suite of products
• Technically savvy with PCs and email systems

Why You Should Apply

• Full-time position with excellent compensation and benefits package
• Generous time off programs
• Profit-sharing
• Discounted stock purchase program
• Excellent growth and development opportunities
• And much more!

Pay Range (Hourly): $18.00-$20.00/hour

The purpose of this job description is to provide a summary of duties related to the position. It is not intended to be all-inclusive. The employee will perform other reasonable business duties as assigned by supervisor or other management.

First Northern Bank does not discriminate based on race, color, religions, sex, gender identity, age, national origin, marital status, pregnancy, disability, or any other protected status.

The duties outlined in this description are subject to modification or change by the organization, at any time, with or without notice.