Teller: Customer-First Banking Pro

Community Bank, N.A.; Town of Indian Lake (NY); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

11 paid holidays

Paid vacation

Medical, Vision & Dental insurance

401K with generous match

Pension

Tuition Reimbursement

Banking discounts

Job summary

Community Bank, N.A. is seeking a Teller to serve as a welcoming frontline representative, handling routine banking transactions with accuracy and a focus on customer experience. The role emphasizes security, compliance, and collaborative team support.

The position requires strong interpersonal skills, attention to detail, and the ability to explain digital tools to customers, contributing to branch goals and high-quality service.

Qualifications

• Excellent interpersonal, listening, and communication skills with the ability to create positive customer interactions.
• Strong attention to detail with accurate and proficient math skills.
• Ability to follow established procedures and maintain confidentiality.

Responsibilities

• Process deposits, withdrawals, payments, and check cashing with verification of customer identity and available funds.
• Educate customers on digital banking tools and self-service options.
• Assist with routine inquiries and concerns, escalating more complex issues as appropriate.
• Support lobby management and guide customers to the right team member.
• Answer incoming telephone calls promptly and professionally.

Skills

Interpersonal skills

Active listening

Communication skills

Attention to detail

Education

High School Diploma

GED

Tools

Banking software

Digital tools

Computers

Job description

Community Bank, N.A. is seeking a Teller to serve as a welcoming frontline representative, handling routine banking transactions with accuracy and a focus on customer experience. The role emphasizes security, compliance, and collaborative team support.

The position requires strong interpersonal skills, attention to detail, and the ability to explain digital tools to customers, contributing to branch goals and high-quality service.