Teller: Elevate Customer Experience & Cash Accuracy

Community Bank, NA

Town of Waterloo (NY)

On-site

USD 23,000 - 30,000

Part time

14 days+
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Benefits offered by this job

Medical Insurance
Vision & Dental Insurance
401K with match
Pension
Tuition Reimbursement
Paid holidays
Paid vacation
Banking discounts

Job summary

Community Bank, N.A. is seeking a part-time Teller to serve as a frontline branch representative, handling routine transactions with accuracy and a focus on customer experience.

The role requires attention to detail, strong math skills, and the ability to upsell digital banking tools while maintaining security and compliance. Travel to nearby branches may be required to support staffing needs.

Qualifications

  • High School Diploma or GED required.
  • Ability to complete internal teller and product training.
  • Willingness to travel to nearby branches for staffing support and training.
  • Reliable transportation.

Responsibilities

  • Process deposits, withdrawals, payments, and check cashing with identity verification.
  • Educate customers on digital banking tools and self-service options.
  • Assist with routine inquiries and escalate complex issues.
  • Support lobby management and guide customers to the right team.

Skills

Customer service
Interpersonal skills
Attention to detail
Communication skills
Problem solving

Education

High School Diploma or GED

Tools

Banking systems

Job description

Community Bank, N.A. is seeking a part-time Teller to serve as a frontline branch representative, handling routine transactions with accuracy and a focus on customer experience.

The role requires attention to detail, strong math skills, and the ability to upsell digital banking tools while maintaining security and compliance. Travel to nearby branches may be required to support staffing needs.

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