Teller & Customer Success Advocate

Westamerica-Bank; California (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Westamerica Bank in California is seeking a customer-focused Teller to provide quality service and promote bank products. Under supervision, you will process transactions, assist customers with inquiries, and support daily branch operations.

The role emphasizes accurate cash handling, meeting service standards, and contributing to team success through clear communication. A strong emphasis on cross-selling, compliance, and customer satisfaction is required for this position.

Qualifications

• Good customer relations and basic math skills required.
• Ability to communicate clearly with customers and team members.
• Accurate and compliant handling of transactions.

Responsibilities

• Deliver 5 points of service to external customers.
• Adhere to QIS standards.
• Communicate clearly with co-workers.
• Promote bank services and meet monthly goals.
• Cross-sell products to clients and prospects.
• Follow teller standards and controls.

Skills

Customer service

Math skills

Attention to detail

Job description

Westamerica Bank in California is seeking a customer-focused Teller to provide quality service and promote bank products. Under supervision, you will process transactions, assist customers with inquiries, and support daily branch operations.

The role emphasizes accurate cash handling, meeting service standards, and contributing to team success through clear communication. A strong emphasis on cross-selling, compliance, and customer satisfaction is required for this position.