Teller & Customer Advocate for Banking Services

First Merchants Corporation; Monroe (MI); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401k

Health Savings and Flexible Spending

Vacation/Sick Time

Paid Holidays

Tuition Reimbursement

Additional Benefits

Job summary

First Merchants Bank is seeking a Service Associate (Teller) to join our team. This role focuses on delivering high quality customer service by accurately completing bank transactions and suggesting products and services to meet customers' financial needs.

You will be supported to exceed personal production goals while delivering a meaningful customer experience. You will respond to customer requests, balance cash and daily transactions, participate in sales activities, and help maintain secure,

Qualifications

• High School Diploma or equivalent.
• 3 months of sales, cash handling, or related experience.

Responsibilities

• Responding to customer requests for banking transactions.
• Answering customer inquiries and problems with solutions that meet the customer’s current needs.
• Continually building customer loyalty and customer advocates.
• Balance cash, daily transactions, vault and ATM.
• Understand and ensure compliance, regulations and reporting.
• Assist with opening and/or closing banking center.
• Sell bank products and make referrals to support goals.
• Participate in daily/weekly meetings and coaching sessions.

Skills

Sales experience

Cash handling

Customer service

Education

High School Diploma

Job description

First Merchants Bank is seeking a Service Associate (Teller) to join our team. This role focuses on delivering high quality customer service by accurately completing bank transactions and suggesting products and services to meet customers' financial needs.

You will be supported to exceed personal production goals while delivering a meaningful customer experience. You will respond to customer requests, balance cash and daily transactions, participate in sales activities, and help maintain secure,