Customer-Centric Teller & Service Associate

First Merchants Corporation; Odon (IN); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Base pay plus bonuses

Additional benefits

Job summary

First Merchants Bank is seeking a Service Associate (Teller) to join our team. This role focuses on providing high quality customer service by accurately and efficiently completing bank transactions and suggesting products and services to meet customers' financial needs.

Responsibilities include handling cash, balancing transactions, and participating in a high performing sales environment by making referrals and meeting production goals, with opportunities for bonuses and benefits.

Qualifications

• High School Diploma or Equivalent.
• 3 months of sales, cash handling, or related experience.

Responsibilities

• Provide excellent customer service by handling banking transactions and addressing customer inquiries.
• Balance cash, daily transactions, vault and ATM where applicable and ensure compliance with policies.
• Assist with opening and/or closing banking center.
• Sell bank products, make customer referrals and participate in daily/weekly meetings and coaching sessions.

Skills

Cash handling

Sales

Customer service

Education

High School Diploma or Equivalent

Job description

First Merchants Bank is seeking a Service Associate (Teller) to join our team. This role focuses on providing high quality customer service by accurately and efficiently completing bank transactions and suggesting products and services to meet customers' financial needs.

Responsibilities include handling cash, balancing transactions, and participating in a high performing sales environment by making referrals and meeting production goals, with opportunities for bonuses and benefits.