Teller & Service Associate: Build Financial Wellness

First-Merchants-Bank; Frankfort (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401k

Health Savings and Flexible Spending

Vacation/Sick Time

Paid Holidays

Tuition Reimbursement

Additional Benefits

Job summary

First Merchants Bank is seeking a Service Associate (Teller) to join our team. This role focuses on providing high quality customer service by accurately and efficiently completing bank transactions while recommending products and services to meet customers’ current and future financial needs.

You will support the banking center with cash handling, sales activities, and adherence to security and compliance policies.

Qualifications

• High School Diploma or Equivalent.
• 3 months of sales, cash handling, or related experience.

Responsibilities

• Respond to customer requests for banking transactions.
• Answer customer inquiries and problems with solutions that meet the customer’s current needs.
• Continually build customer loyalty and customer advocates.
• Balance cash, daily transactions, vault and ATM.
• Understand and ensure compliance, regulations and reporting.
• Follow information security policy and verification procedures to protect customer privacy.
• Assist with opening and/or closing banking center.
• Sell bank products, make customer referrals and other activities to support the goals.

Skills

Cash handling

Sales

Education

High School Diploma or Equivalent

Job description

First Merchants Bank is seeking a Service Associate (Teller) to join our team. This role focuses on providing high quality customer service by accurately and efficiently completing bank transactions while recommending products and services to meet customers’ current and future financial needs.

You will support the banking center with cash handling, sales activities, and adherence to security and compliance policies.